There were two repair issues for my 2026 Malibu. One was resolved easily. After a two hour wait I advised that the part need to complete repair was coming from another dealer and would take 2 2 1/2 hour to arrive. I asked and was driven to my destination. Ater 3 hour wait, I did not receive a pickup call. I arranged other transportation to the dealership and was inforemed that the part still did not arrive. After spending four hours of my time, I informed the Service rep I couldn't wait any longer. I was told that I would be called when the part was in and when to return for completion of the repairs. The call came later that day. I returned the next day. The repairs were coved by an extended service warranty. I was required to pay a$100.00 dedutable. It was my understanding, at the time of purchase, that the deductable only applied if the work was preformed at a dealership other than where the vehicle was purchased.
Having trouble setting up an appointment for getting my car paint touch up.Satelite radio not activated the day we took the car .Waiting for 3 days for business manager to call me back .Not very Satisfied
Mark Henry, the salesman who helped us was great. I appreciated his product knowledge. Also, we really felt like he was OUR advocate when negotiating price with upper management. He must be good at sales, because we had no intention of actually buying a truck that day.
The experience was extraordinary, with an excellent job of the dealer team especially the magnificent attention provided by Alex. I am an extremely satisfied customer. Congratulations to the Chevy family for such a good job